Returns/Exchanges must be authorized by Reignn Eyewear personnel first for approval. If you would like to Return/Exchange an item from your order, please email the team ([email protected]) to follow through with the the Return/Exchange Authorization process. All items must be unworn, free of damage, and returned with original packaging to be eligible.
Please follow the below instructions in original email:
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Request a return/exchange within 7 days of receiving your order
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Add Subject Line - “Order #XXX - Return/Exchange”
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Body - Reason for your return/exchange of item(s)
*Shipping fees/cost are at the expense of the client.
Refunds will be for the amount of the item(s) purchased and will not include any shipping costs/fees previously charged.
*Please allow up to 10 business days for your refund to be processed and reflect in your account, this depends on timing of final authorization and your bank/financial institution.